Senior Sales Engineer
Location: Sunnyvale, CA
Experience: 4 to 7 years
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Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Responsibilities
- Discover client requirements and pain points to propose and configure tailored propositions.
- Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client’s tech stack.
- Develop technical proposals and sharp RFP responses.
Education and Experience
- 4 to 7 years of experience as a sales engineer in enterprise SaaS.
- Proficient in AI, cloud-based solutions, APIs, and integration methodologies
Our Hiring Process is “Easy with eGain”
Step 1
Written test
- Aptitude section – this is a GRE style test (60 minutes or less)
- Functional section – this is a take-home test
Step 2
Panel interview (in-person at eGain Sunnyvale office)
Next step
Email your resumé to [email protected] with “Senior Sales Engineer” in the email subject.
Compensation
- Base salary range is $120,000 to $140,000 per year. Plus, performance-based bonus of up to 20% of the base salary.
- Stock options.
This position may involve working on a government contract, requiring US citizenship or a Green Card held for 3 or more years.
