News

PRESS RELEASES

NOVEMBER 2019

November 13
eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem

November 06
eGain reports SaaS revenue growth of 30% year over year in Q1 2020

November 05
eGain announces schedule of investor conferences for November 2019

November 01
eGain announces date change for its fiscal 2020 first quarter earnings conference call to November 6, 2019

OCTOBER 2019

October 29
eGain to announce fiscal 2020 first quarter financial results on November 7, 2019

October 15
eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics

SEPTEMBER 2019

September 25
eGain makes disruptive free Chatbot and Digital Desktop offer for upcoming annual conference

September 05
US health insurer selects eGain for AI-powered member service

September 03
eGain reports 37% growth in SaaS revenue for fiscal 2019; exceeds full year revenue guidance

AUGUST 2019

August 27
eGain announces schedule of Investor Conferences for September

August 22
eGain to announce fiscal 2019 fourth quarter and full year financial results on September 3, 2019

JULY 2019

July 31
eGain to present at the 22nd Annual Oppenheimer Technology, Internet and Communications Conference on August 6, 2019

July 30
American discount airline delivers top-flight digital customer service with eGain 

July 25
A-dec selects eGain for AI-powered customer support

July 24
Non-profit athletic association leverages eGain Knowledge for omnichannel customer service

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