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Events

UPCOMING EVENTS

November 12-13, 2019

CCA Annual Conference
Hilton, Glasgow, UK


November 19-22, 2019

Dreamforce 2019
San Francisco, California
Visit us at booth #437

 

February 2-5, 2020

Avaya Engage
Phoenix, US


March 18-19, 2020

Call and Contact Centre Expo 2020
ExCel, London, UK
Visit us at booth #2080


March 30-April 2, 2020

Enterprise Connect 2020
Orlando, US

 

RECENT EVENTS

November 6, 2019

Webinar by eGain and AMA
Why Chatbots Fail: How to Succeed & At-Scale Success Stories


October 21-23, 2019

National Credit Union Call Center Resource SPEAK Easy
Park MGM, Las Vegas, US
Know more


October 15, 2019


Hyatt Regency O’Hare, Chicago


October 9-10, 2019

Digital Transformation Expo
Booth no Q34 | ExCel, London
Know more


September 23-25, 2019

Bank Customer Experience Summit
Chicago, Illinois, US
Know more


September 17-19, 2019

Cisco Sales Summit
Fort Lauderdale, Florida, US


September 19, 2019

Webinar at CX Network Live: Customer Insights and Data Analytics
Topic: AI Case Studies – Fuel Innovation in Digital Customer Engagement in 30 Days
Speaker: Stephen Kennedy, Director of Solutions Strategy, eGain

Know more


June 24-28, 2019

The Mirage, Las Vegas, Nevada
View more information

May 22-23, 2019

Gartner Customer Experience & Technologies Summit 2019
Booth no S4  |  London, UK
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May 13, 2019


The Brewery, London


April 18, 2019

Webinar 
State of Customer Service Messaging & Best Practices for Success

By eGain and Forrester  |  8 am Pacific Time


April 9, 2019

Webinar
AI Use-Cases & At-Scale Success Stories in Customer & Employee Experience Transformation

By eGain and KMWorld | 11 am Pacific Time


March 27-28, 2019

Call & Contact Centre Expo
Booth no 262 ExCel  |  London
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March 18-21, 2019

Gaylord Palms, Orlando, FL
Visit us at booth #1103
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March 20, 2019

Webinar
Making Contact Center Agents Successful in the Digital Era​

By eGain and CRM Magazine  | 11 am Pacific Time


March 6, 2019

Webinar
The Best Ways to Use AI in the Contact Centre

By eGain and Call Centre Helper
View webinar recording


February 26, 2019

Webinar
Contact Center AI That Works

By eGain and CCNG


February 14, 2019

Webinar
Customer Support AI and Knowledge That Works

By eGain and TSIA


February 13, 2019

Future of the Contact Centre Conference
Victoria Park Plaza |  London
Visit us at booth #2
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January 20-23, 2019

Avaya Engage
Austin, Texas


January 23, 2019

CX and CRM Megatrends to Watch and Leverage in 2019
An eGain webinar, with CRM Magazine | 11 am Pacific Time