Operations Manager
Location: Sunnyvale, CA
Experience: 3 to 5 years
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Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Duties/Responsibilities
- Create and sustain an inviting, productive office environment for eGain employees.
- Manage vendor relationships and contracts.
- Manage all operations including maintenance, events, team building and travel.
Education and Experience
- 3 years of experience in an office management role
- Proactive, with a “can-do” attitude and the ability to work independently.
Our Hiring Process is “Easy with eGain”
Step 1
Written test
- Aptitude section – this is a GRE style test (60 minutes or less)
- Functional section – this is a take-home test
Step 2
Panel interview (in-person at eGain Sunnyvale office)
Next step
Email your resumé to [email protected] with the position title “Operations Manager” in the email subject.
Compensation
- The base salary range is $80,000 to $100,000 per year.
- Stock options.
