INSIDE SALES ASSOCIATE
Location: Sunnyvale, CA
Experience: 3 Years
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Global brands trust eGain knowledge management software to improve customer experience and reduce service cost by automating customer engagement and empowering employees. Top rated by Gartner, the eGain Knowledge Hub orchestrates AI and experts to deliver trusted answers to our client’s customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Job Summary
You will be responsible for driving new logo acquisition mid-size opportunities.
Duties/Responsibilities
- Drive $30k to $100k opportunities to closure in a highly competitive marketplace.
- Execute, manage, and deliver against pipeline and bookings targets.
- Develop contacts into leads and work through the entire sales cycle while presenting eGain’s value based on the client’s needs.
- Present eGain solutions and benefits to prospects, driving business-level outcomes to progress opportunities through the funnel.
- Form strategic alliances with key stakeholders and internal teams.
- Exceed sales targets.
Education and Experience
- 3+ years of enterprise SaaS sales experience focused on new logo acquisition
- Experience selling software solutions within the Fortune 500 Financial Services, Insurance, Telco, Retail, Healthcare, Utilities, and Government sectors.
- Working knowledge/experience in Customer Experience, Customer Service, Knowledge Management, Conversational AI, and Contact Center solutions and technologies
- Ability to travel (expected 10% or less)
Our Hiring Process is “Easy with eGain”
Step 1
Written test (takes 120 minutes)
- Aptitude section
- Functional section
We will let you know within 2 business days of your taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.
Step 2
Panel interview (max 60 minutes)
Next step
Email your resumé to [email protected] with the position title “Inside Sales Associate” in the email subject.
Compensation
- The base salary range is $60,000 to $150,000. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.
- Performance-based bonuses are tied to individual and company performance.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Restricted stock or stock option grants, subject to company policies and performance.
Please note that the compensation package can vary based on the candidate’s qualifications and experience level.
