Webinar | ChatGPT and Generative AI for CX

Hype, Reality, What to Know and Do

While Generative AI has been around for some time, it is now the talk of the world—not just the town—thanks to the hyper-successful launch of ChatGPT.

If you manage contact center/customer service operations or you are in charge of transforming CX, AX (agent experience), or EX (employee experience), do you wonder what you need to know and do with generative AI, so you can get ahead of your peers in leveraging this disruptive innovation? No worries–eGain thought leaders and practitioners will have the answers for you.

Speakers

Ashu Roy

Ashu Roy
CEO
eGain

Ian Jones

Ian Jones
Head of Strategic Solutions
eGain

Play video: ChatGPT and Generative AI for CX - Hype, Reality, what to know and do

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