Industry Awards

The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management

The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100

KMWorld 100 Companies That Matter in Knowledge Management 2024

KMWorld Trend-Setting Product of 2023: eGain Knowledge Hub

eGain named in KMWorld AI 100 2023: The Companies Empowering Intelligent Knowledge Management

eGain wins KMWorld Magazine’s Readers’ Choice Award for 2022

KMWorld Trend-Setting Product of 2022: eGain Knowledge Hub

Featured Customers Summer 2022 Customer Success Report: eGain named a Market Leader in the Live Chat Software category

eGain named in KMWorld AI 50 2022: The Companies Empowering Intelligent Knowledge Management

eGain clients shine in Newsweek’s Best Customer Service Survey yet again

The 2022 CRM Top 100

eGain has been named in The 2022 CRM Top 100 Companies in Customer Service, Marketing, and Sales by CRM Magazine

eGain named in KMWorld 100 Companies That Matter in Knowledge Management 2022 list

Marquee eGain Client bags KMWorld Reality Award for 2021

KMWorld Trend-Setting Product of 2021: eGain Messaging Hub

FeaturedCustomers Summer 2021 Customer Success Report: eGain named a Market Leader in the Live Chat Software category 

KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021

eGain clients excel in Newsweek’s Best Customer Service 2021 Survey