Press Releases

December 2024

December 13
eGain Named a Visionary in the 2024 Gartner^® Magic Quadrant^™ for the CRM Customer Engagement Center

November 2024

November 13
eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024

November 12
eGain Announces First Quarter 2025 Financial Results

November 08
eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024

November 05
eGain to Announce Fiscal 2025 First Quarter Financial Results on November 12, 2024

October 2024

October 29
eGain Announces Game-Changing Enhancements to its AI Knowledge Platform at Solve 24

October 15
AI knowledge thought leaders and practitioners to convene at eGain Solve 2024

September 2024

September 05
eGain Announces Fourth Quarter and Fiscal Year 2024 Financial Results; AI Knowledge Fuels New Logo Momentum

August 2024

August 28
eGain to Announce Fiscal 2024 Fourth Quarter and Full Year Financial Results on September 5, 2024

August 14
eGain releases “Knowledge Management for Dummies, eGain 2nd Special Edition” with John Wiley & Sons

June 2024

June 14
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience

June 13
eGain named a Representative Vendor in the 2024 Gartner^® Market Guide for Customer Service Knowledge Management Systems

May 2024

May 31
eGain Announces Increase to Stock Repurchase Program of $20 Million

May 29
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service

May 09
eGain reports continued momentum in new logo wins driven by AI knowledge offering

May 02
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client

April 2024

April 30
eGain to announce fiscal 2024 third quarter financial results on May 9, 2024

March 2024

March 25
eGain Announces AssistGPT^™ for CCaaS at Enterprise Connect