Press Clippings
NOVEMBER 2024
November 19
KMWorld 2024 kicks off with a major focus on humans and AI working together
KMWorld
November 4
eGain AI Agent Centers Transparency, Trust, and Knowledge System Integration
Enterprise AI World
November 4
eGain AI Agent centers transparency, trust, and knowledge system integration
KMWorld
November 4
KMWorld Readers’ Choice Award Winners 2024
KMWorld
OCTOBER 2024
October 31
A Q&A with Ashu Roy, eGain’s CEO
destinationCRM
October 31
Need to Make Progress on Virtual Customer Assistance?
insurance Edge
October 31
eGain announces enhancements to its AI Knowledge Platform at Solve 24
IT reseller
October 30
KM, AI Need to Work Together for Optimum Success, eGain Speakers Contend
Smart Customer Service
October 14
Benefits of Investing in Emerging Technology for KM
APQC
October 10
Understanding the AI and KM Connection
APQC
SEPTEMBER 2024
September 9
eGain AssistGPT™, eGain’s Generative AI Assistant for Knowledge Automation
KMWorld
AUGUST 2024
August 21
The Enterprise AI Sourcebook is Here
Enterprise AI World
August 9
Ventana Research Announces the 17th Annual Digital Innovation Award Finalists
Venata Research
JULY 2024
MAY 2024
May 22
TELUS International announced a partnership with eGain
Smart Customer Service
May 21
TELUS International announced a partnership with eGain
MarTech Cube
May 21
TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities
TELUS International
May 16
Navigating knowledge management: A complete guide for success
TELUS International
APRIL 2024
April 29
Cultivating a symbiosis of GenAI and KM in the enterprise
KMWorld
MARCH 2024
March 13
KMWorld 100 Companies That Matter in Knowledge Management 2024
KMWorld
FEBRUARY 2024
February 26
eGain Debuts AssistGPT™ at CCW Berlin, Revolutionizing Customer Service with AI
BNN Breaking
February 13
Healthcare CX: How to Go from Ailing to A-Class
Smart Customer Service
