News
PRESS RELEASES
FEBRUARY 2025
February 06
eGain to Announce Fiscal 2025 Second Quarter Financial Results on February 13, 2025
DECEMBER 2024
December 13
eGain Named a Visionary in the 2024 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
NOVEMBER 2024
November 13
eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024
November 12
eGain Announces First Quarter 2025 Financial Results
November 8
eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
OCTOBER 2024
October 29
eGain Announces Game-Changing Enhancements to its AI Knowledge Platform at Solve 24
October 15
AI knowledge thought leaders and practitioners to convene at eGain Solve 2024
SEPTEMBER 2024
September 6
eGain Announces Fourth Quarter and Fiscal Year 2024 Financial Results; AI Knowledge Fuels New Logo Momentum
AUGUST 2024
August 28
eGain to Announce Fiscal 2024 Fourth Quarter and Full Year Financial Results on September 5, 2024
August 14
eGain releases “Knowledge Management for Dummies, eGain 2nd Special Edition” with John Wiley & Sons
JUNE 2024
June 14
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience
MAY 2024
May 31
eGain Announces Increase to Stock Repurchase Program of $20 Million
May 29
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service
May 09
eGain reports continued momentum in new logo wins driven by AI knowledge offering
MAY 02
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
APRIL 2024
April 30
eGain to Announce Fiscal 2024 Third Quarter Financial Results on May 9, 2024
PRESS CLIPPINGS
FEBRUARY 2025
February 18
What’s Changed: Gartner Magic Quadrant for CRM Customer Engagement Centers
Solutions Review
February 10
KM & AI Summit 2025 keynote to showcase knowledge management and AI as the backbone for customer service success
KMWorld
JANUARY 2025
January 6
eGain Customers Share Their Experiences at the KMWorld Conference
KMWorld
January 6
KMWorld Conference Wrap-Up and Look Ahead
KMWorld
DECEMBER 2024
December 17
Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024: The Rundown
CX Today
NOVEMBER 2024
November 22
Specialized Bicycles Rides with eGain
destinationCRM
November 19
KMWorld 2024 kicks off with a major focus on humans and AI working together
KMWorld
November 4
2024 Readers’ Choice Award- BEST CX AND SUPPORT – eGain – Safely harness GenAI with controls and guardrails
KMWorld
November 4
eGain AI Agent Centers Transparency, Trust, and Knowledge System Integration
Enterprise AI World
November 4
KMWorld Readers’ Choice Award Winners 2024
KMWorld
November 4
eGain AI Agent centers transparency, trust, and knowledge system integration
KMWorld
OCTOBER 2024
October 31
A Q&A with Ashu Roy, eGain’s CEO
destinationCRM
October 31
Need to Make Progress on Virtual Customer Assistance?
insurance Edge
October 31
eGain announces enhancements to its AI Knowledge Platform at Solve 24
IT reseller
October 30
KM, AI Need to Work Together for Optimum Success, eGain Speakers Contend
Smart Customer Service
