Author: eGain

September 21, 2023

Unlocking the Power of Knowledge Management: eGain Knowledge Academy’s “Knowledge Insights & Best Practices” Certification Program

Are you ready to embark on a transformative journey into the world of Knowledge Management? At eGain Knowledge Academy, we're excited to introduce our comprehensive certification program, "Knowledge Insights &…

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March 7, 2023

Gartner MQ for Enterprise Conversational AI Platforms: eGain, The New Kid in the Block And The Only KM Vendor to be Included!

The 2023 MQ report for Conversational AI Platforms (CAIP) was just published. We did not participate in the 2022 MQ for CAIP, which I believe to be the first one…

Continue ReadingGartner MQ for Enterprise Conversational AI Platforms: eGain, The New Kid in the Block And The Only KM Vendor to be Included!
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