Knowledge chaos in the enterprise is overwhelming
Content silos
Tactical AI tools
Non-compliant processes
Harmonize it with
the eGain AI Knowledge Hub
the eGain AI Knowledge Hub
Connect all your content silos to a knowledge hub
Create and curate knowledge with AI and experts
Configure content workflows for compliance and speed
Get quick value with best practice implementation
37%
increase in
First Contact Resolution
30
points rise in
Net Promoter Score
50%
improvement in
speed to competence
AI Knowledge Hub in action
How BT optimizes agent performance across 25M customer conversations every year
