eGain AI Knowledge Management Platform
Evan Siegel
VP, Financial Services AI Solutions, eGain Corp.
In this episode, Gary and Scott speak with Evan Siegel from eGain to discuss the Knowlege Management Platform (KMP) industry.
Supercharging AI through Knowledge Management
Evan Siegel
VP, Financial Services AI Solutions, eGain Corp.
In this episode, Evan Siegel from eGain shares how he leverages AI, machine learning, and knowledge management to enhance customer experiences.
Optimizing Amazon Connect with eGain Analytics
James Hunt
VP, Product Management, eGain Corp.
In this episode, James Hunt from eGain shares the story of how eGain Analytics is helping Amazon Connect customers to measure, manage and optimize their contact centers.
Mind the Advice Gap
Evan Siegel
VP, Financial Services AI Solutions, eGain Corp.
Join Mike Vermillion and Jennifer White from J.D. Power and Evan Siegel from eGain to know how new technologies and strategies available can help brands close the gap.
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Knowledge Cast Product Spotlight
Ashu Roy
CEO, eGain Corp.
In this episode of Product Spotlight, Joe Hilger speaks with Ashu Roy, CEO of eGain Corporation.
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Are you ready to move beyond responding to service requests to coaching customers in their interests?
Ashu Roy
CEO, eGain Corp.
Join Dennis Wakabayashi and the CEO at eGain Corporation, Ashu Roy, as they discuss the evolution of digital customer service in the information economy.
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Ashu Roy
CEO, eGain Corp.
In this episode, host Burt Rea is joined by eGain’s Ashu Roy, Dell’s Bruce Sanchez, and Deloitte’s Steve Lancaster-Hall to explore organizations’ knowledge management challenges from three perspectives.
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Why Helping Banking Customers Change Their Mindsets Builds Lifelong Loyalty
Evan Siegel
VP, Financial Services AI Solutions, eGain Corp.
Helping banking customers improve their financial situations means providing them with the tools and support to understand and change their financial behaviors.
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