AI KNOWLEDGE FOR CUSTOMER SERVICE AND BEYOND

Ready to Hub
Your AI Knowledge?

One source of trusted answers and process knowhow for all customer queries

Eliminate silos, dispel chaos, cut costs

Create and organize knowledge at unmatched warp speed with AI and experts working in tandem

Right AI knowledge at the right time

Hub once, use everywhere

“By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals.”

– Gartner, 2024

AI Knowledge, the New Knowledge

AI and Knowledge Management are converging. And they need each other for mutual success in business transformation. The eGain AI Knowledge Hub™ is a one-of-a-kind, unified solution that helps create, curate, deliver, and optimize Trusted Knowledge™ at speed and scale.

EGAIN 2ND SPECIAL EDITION

Updated with GenAI best practices

Knowledge Management
for Dummies

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eGain Special Edition Book: Knowledge Management for Dummies

Gartner Market Guide

For Customer Service Knowledge Management Systems

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Trusted by Leaders

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What our customers say

Experience the difference with a free no commitment 4-week pilot!

IITD

eGain has great technology and a unique way of doing things. We spend a lot of time thinking about how large businesses can consume innovation quickly. eGain Innovation in 30 Days™ (earlier known as eGain Try+Buy™) is a guided innovation consumption model that is safe, easy, and risk-free. Clients can start creating business value from AI knowledge within days!.

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