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eGain Agent Desktop

Your customers and agents are born digital. The desktop tool needs to be digital-first, too.

Your end-customers?

  • Born or grew digital

Your contact center agents?

  • Gen Z
  • Millennials
  • Digital

Your agent desktop?

From the 1990s

  • Phone-centric
  • Data-cluttered
  • Antiquated

Your Need? eGain Agent Desktop

  • Digital-first
  • Omnichannel
  • Modern
  • Flexible
  • Infused with knowledge
  • Guided by Artificial Intelligence (AI)

REQUEST A DEMO

Digital-first desktop for the digital-first generation

New agent desktop guided by AI, knowledge, analytics