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Download center
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To download updates
for eGain Service 6 or eGain Knowledge, click
here. Once you select your product, you
will be prompted for a user name. If you don't
have a user name, click the Register button
so that eGain Technical Support can email
you a user name and password.
For updates for all other products, submit
a request to eGain Technical Support.
Product fulfillment inquiries:
European inquiries: For issues regarding shipment
of your product or license card, contact the
Fulfillment Department by telephone at +44
(0)1753 464646, or send an email to emea_fulfillment@egain.com.
All other regions including the United States:
For issues regarding shipment of your product
or license card, contact the Fulfillment Department
by telephone at +1 866 SUSTAIN or send an
email to fulfillment@egain.com.
Technical support inquiries:
Technical Support can be contacted by phone
at +1 866 SUSTAIN (North America) or +44 (0)
1753 464646 (International) or by submitting
an on-line request. Make sure you have your
license number available when you call Technical
Support.
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