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Contact information

To contact eGain Technical Support, you can:
  • Submit an online request through the form on this page.
  • Call +1 866 SUSTAIN (North America) or +44 (0) 1753 464646 (International). Make sure you have your license number available when you call Technical Support.
Request for Assistance Form
* denotes a required field
Company Details
Company:*   
License type:*   
Support level:*   
Region:*   
Contact person details
First name:*   
Last name:*   
Email address:*    
Phone number:*   
Product details
Product:*    
Version:*   
Module: *   
Server operating system:*   
Application database: *   
Hotfix level:*   
Issue details  
Severity:*     
Type:*   
Summary:*(Please limit the characters to 100 or less)   
How can we help you? 
(If possible, please include the steps to reproduce the issue):*
  
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